Privacy Policy

Effective Date: March 15, 2025

  1. 1. Introduction

    This Privacy Policy explains how PeacockMusic Library collects, uses, and protects your personal information when you use our services at peacockmusic.com. By using our service, you agree to the collection and use of information in accordance with this policy.

    This policy complies with the General Data Protection Regulation (GDPR) 2016/679 and applicable data protection laws.

    2. Data Controller

    The data controller responsible for your personal information is:

    • Name: PAWIX Anna Pawska
    • Address: ul. Gajowa 19, 32-447 SIEPRAW, Poland
    • Tax ID: 677-214-36-59
    • REGON: 387588631
    • Contact: info@peacockmusic.com

    3. Information We Collect

    3.1 Information You Provide When you create an account or make a purchase, we may collect:

    • Name and surname
    • Company name (if applicable)
    • Email address
    • Billing address
    • Tax identification number (for business customers)
    • Payment information (processed securely by third parties)

    3.2 Information We Collect Automatically

    • IP address
    • Browser type and version
    • Device information
    • Usage data and analytics
    • Download history and timestamps
    • Cookies and similar tracking technologies

    3.3 Voluntary Information All personal data provision is voluntary. However, certain information is necessary to provide our services effectively.

    4. How We Use Your Information

    We process your personal data for the following purposes:

    4.1 Service Provision

    • Processing orders and delivering digital products
    • Managing your account and providing customer support
    • Sending invoices and license certificates
    • Maintaining download history for your reference

    4.2 Legal and Financial Purposes

    • Issuing invoices and maintaining financial records
    • Complying with tax and accounting obligations
    • Fraud prevention and security monitoring
    • Enforcing our terms of service

    4.3 Communication

    • Responding to your inquiries and support requests
    • Sending important service updates
    • Marketing communications (only with your consent)

    4.4 Analytics and Improvement

    • Understanding how our service is used
    • Improving website functionality and user experience
    • Statistical analysis of website traffic

    5. Legal Basis for Processing

    We process your personal data based on:

    • Contract performance: To provide services you’ve requested
    • Legal obligation: To comply with tax, accounting, and other legal requirements
    • Legitimate interest: For security, fraud prevention, and service improvement
    • Consent: For marketing communications and optional features

    6. Data Sharing and Disclosure

    6.1 Third-Party Service Providers We may share your data with:

    • Payment processors (for secure transaction processing)
    • Cloud hosting providers (for data storage and website functionality)
    • Analytics services (Google Analytics with anonymized data)
    • Email service providers (for communication purposes)

    6.2 Legal Requirements We may disclose your information when required by law or to:

    • Comply with legal processes or government requests
    • Enforce our terms of service
    • Protect our rights, property, or safety
    • Prevent fraud or illegal activities

    6.3 International Transfers Some of our service providers may be located outside the European Economic Area (EEA). We ensure appropriate safeguards are in place for such transfers, including adequacy decisions or standard contractual clauses.

    7. Data Retention

    We retain your personal data for as long as necessary to:

    • Provide our services to you
    • Comply with legal obligations (typically 5-10 years for financial records)
    • Resolve disputes and enforce agreements
    • Fulfill legitimate business purposes

    You may request deletion of your data at any time, subject to legal retention requirements.

    8. Your Rights Under GDPR

    You have the following rights regarding your personal data:

    8.1 Access and Portability

    • Request access to your personal data
    • Receive a copy of your data in a structured, machine-readable format

    8.2 Correction and Deletion

    • Correct inaccurate or incomplete data
    • Request deletion of your personal data (“right to be forgotten”)

    8.3 Restriction and Objection

    • Restrict processing of your data in certain circumstances
    • Object to processing based on legitimate interests
    • Withdraw consent at any time (where processing is based on consent)

    8.4 Exercising Your Rights To exercise these rights, contact us at info@peacockmusic.com. We will respond within 30 days and may request identity verification.

    9. Data Security

    We implement appropriate technical and organizational measures to protect your personal data, including:

    • Encryption of data in transit and at rest
    • Regular security assessments and updates
    • Access controls and staff training
    • Secure payment processing through certified providers

    However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but strive to use commercially acceptable means to protect your data.

    10. Cookies and Tracking Technologies

    10.1 What Are Cookies Cookies are small text files stored on your device when you visit our website. They help us provide a better user experience and analyze website usage.

    10.2 Types of Cookies We Use

    Essential Cookies

    • Session management (keeping you logged in)
    • Security and fraud prevention
    • Basic website functionality

    Analytics Cookies

    • Google Analytics (anonymized data only)
    • Website performance monitoring
    • User behavior analysis for improvements

    10.3 Cookie Management You can control cookies through your browser settings:

    • View and delete existing cookies
    • Block future cookies (may affect website functionality)
    • Set preferences for different types of cookies

    10.4 Third-Party Cookies We use Google Analytics, which may place cookies on your device. You can opt out of Google Analytics tracking at: https://tools.google.com/dlpage/gaoptout

    11. Children’s Privacy

    Our service is not intended for children under 16 years of age. We do not knowingly collect personal data from children. If you believe we have collected information from a child, please contact us immediately.

    12. Marketing Communications

    We may send you marketing emails about our services, but only if you have consented. You can:

    • Unsubscribe at any time using the link in our emails
    • Contact us to update your communication preferences
    • Withdraw consent without affecting other services

    13. Data Breach Notification

    In the unlikely event of a data breach that poses a risk to your rights and freedoms, we will:

    • Notify the relevant supervisory authority within 72 hours
    • Inform affected individuals without undue delay
    • Take immediate steps to mitigate the breach

    14. Complaints and Supervisory Authority

    If you believe we have not handled your personal data properly, you have the right to lodge a complaint with:

    • Poland: President of the Personal Data Protection Office (PUODO)
    • EU: Your local data protection authority
    • Contact us first: We encourage you to contact us directly so we can address your concerns

    15. Updates to This Policy

    We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will:

    • Post the updated policy on our website
    • Notify you of significant changes via email
    • Indicate the effective date of changes

    16. International Users

    If you access our service from outside Poland, please note that your information may be transferred to and processed in Poland, where our servers are located and our business operates.

    17. Contact Information

    For any questions about this Privacy Policy or our data practices, contact us:

    18. Specific Rights for EU Residents

    EU residents have additional rights under GDPR, including:

    • Right to lodge complaints with supervisory authorities
    • Right to compensation for damages caused by GDPR violations
    • Right to collective redress in certain circumstances

    This Privacy Policy is effective as of March 15, 2025, and supersedes all previous versions. We recommend reviewing this policy periodically for any updates.